FAQ's

Please note:

  • The deposit listed in your desired package must be paid in-full to reserve your session date.
  • The deposit is non-refundable once paid.
  • The remaining balance must be paid in-full 24 hours prior to your session, and for weddings/events the remaining balance is due 1 month before your special day.
  • After services are rendered, the final payment is non-refundable. There are no exceptions.
  • The total prices shown here do not include a travel fee (54.5 cents-per-mile, if applicable), or sales tax: 8.25%.

Detailed information will be provided in a concise and easy-to-understand contract if you choose to book our services.

Feel free to email us with any questions or concerns at:

arraieportraiture@outlook.com

Thank You

FAQ's

How long have you been in business?

A.Though this has been my hobby for several years, I began my solo professional journey in January 2019. I started off assisting other local photographers, learning the ways of the craft, and fine-tuning my creative skills. I officially started my business in 2020 when I got my LLC.

Are you Insured?

A.Absolutely! I have a Business Liability policy through State Farm. If you need Proof of Insurance that is something that I can send to you for your reference!

What kind of gear do you use?

A.I use the Canon 5D Mark IV, and the Sony A7iii with various lenses: Canon L Series 70-200mm 2.8, Canon 85mm 1.8, Sigma 35mm 1.4, and the Sony 50mm 1.8. I also use an external flash if needed, depending on the camera: Canon 470EX-AI Speedlite, or the Sony HVL-F20M.

Are retainers refundable?

A.Retainers are to hold your date and are non-refundable -- under any circumstances; even if you decide to change the date or cancel your booking with us.

What payment methods do you have?

A.At the current moment we take cash, checks, and payments through Pay Pal. We are working to take payments by credit/debit cards and will let you know as soon as that comes available.

Do you give any sort of discounts?

A.Yes! I advertise seasonal promotions on all of my social media when I am offering them. Be sure to keep your eyes open! I also offer referral discounts (15% off your next session) if you refer your friends or family to me. When you direct someone to me, make sure you have them put your name in the contact form they fill out so I can apply your discount to your next session.

Can I extend a session on the day of?

A.Yes. The session can be extended as long as our schedule permits for an additional fee.

Is there a rescheduling fee for regular sessions?

A.Yes. If you are moving your session to a different date and you cancel in less than 48-hours from the time of your session, there will be a rescheduling fee of $50.

Do you have a studio that you prefer to work with for indoor sessions?

A.You can choose any studio you like, but in my humble opinion, The Lumen Room is just gorgeous. It has lots of props/furniture to include in your session. It is very spacious, simple, and versatile to fit the look that you want. They also have a reasonable starting rate of $75 per-hour.

They also have multiple locations: Dallas, Fort Worth, and an upcoming location in Plano!

https://www.thelumenroom.com

Do you shoot destination weddings?

A.Absolutely! I love to travel, discover new places, and make new friends!

Do you offer videography services?

A.At this point in time, we do not offer Videography Services. We do associate with other vendors who provide these services and can make recommendations at your request! We love collaborating with other artists!

Will there be a second shooter?

A.A second shooter can be added to any package for a flat fee of $500.

How long will it take for me to receive the photos from my session?

A.This all depends on the package you choose.

If you choose a Mini Session or a Regular Session, you will receive your photos within three weeks. If you choose a wedding package, please allow up to ten weeks for your photos to be delivered.

Will images from my session be posted on social networking sites?

A.Yes!

Some of your images will be used for promotional purposes on my website, Facebook, Instagram, etc.

How will I receive my photos? CD? USB drive?

A.CD's and USB drives for delivering photos are slowly becoming a thing of the past.

I prefer to deliver Online Galleries to my clients, and it's a total upgrade. That way there is no wait. Once your photos are ready, they are instantly uploaded for you and your loved ones to see.

More Questions?

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More Questions?

We're here for you.

Ask us anything. Click the button below.